Certification Mark (European Trust Mark)
Your security is very important to us. As well as the detail of your orders. The trust mark of the European Trust Mark (EMOTA) offers maximum purchase protection.
More information on the trust mark can be found here: http://europeantrustmark.eu/en/consumers/certified-shops/
We encourage you to notify us of complaints by sending an email to firstname.lastname@example.org. If this does not lead to a solution, it is possible to sign up for dispute mediation by WebwinkelKeur/ValuedShops. From February 15, 2016 it is for EU consumers possible to submit complaints using the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. When your complaint is not submitted elsewhere you are free to file your complaint using the EU platform. We do advice to submit your complaint first to us or by contacting WebwinkelKeur/ValuedShops.